Privacy Policy

Privacy Policy
Last Updated: July 20, 2026

St Elmo General Store Inc respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and what choices you may have when using our website or purchasing from us.

1. Information We May Collect

We collect information that helps us operate our store, process orders, provide customer support, and improve your shopping experience.

Information You Provide to Us

We may collect personal information when you:

Place an order

Create or use an account

Contact customer service

Subscribe to marketing messages

Submit a form, review, or inquiry

This information may include:

Name

Email address

Phone number

Billing address

Shipping address

Order details

Payment-related information

Messages or customer service communications

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, such as:

IP address

Browser type

Device information

Pages viewed

Referring website

Approximate location

Shopping cart activity

Cookie and tracking technology data

2. How We Use Your Information

We may use personal information for purposes including:

Processing and fulfilling orders

Confirming payments and preventing fraud

Shipping products and providing tracking updates

Responding to questions or support requests

Managing returns, refunds, or exchanges

Improving our website, products, and customer experience

Sending promotional emails, if you have opted in

Complying with legal, tax, accounting, and security obligations

3. Payment Information

Payments are processed through secure third-party payment providers. St Elmo General Store Inc does not store your full credit card or debit card number on its own servers.

Payment providers may collect and process your payment information according to their own security standards and privacy policies.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to support store functionality and improve the shopping experience.

These technologies may be used to:

Keep items in your cart

Remember preferences

Analyze website traffic

Measure marketing performance

Help display relevant advertising

You can adjust cookie settings through your browser. Please note that disabling cookies may affect certain website features, including cart and checkout functions.

5. Analytics and Advertising Partners

We may work with third-party service providers for analytics, advertising, email marketing, payment processing, fraud prevention, shipping, and website operations.

These providers may process information only as needed to perform services for us or as described in their own privacy policies.

Advertising and analytics partners may include platforms such as:

Google

Meta / Facebook / Instagram

Email or marketing service providers

Website analytics tools

Payment and checkout providers

You may manage some advertising preferences directly through your browser, device settings, or the privacy settings offered by those third-party platforms.

6. How We Share Information

We do not sell personal information in exchange for money.

We may share personal information with:

Payment processors

Shipping carriers

Order fulfillment partners

Customer service tools

Website hosting and ecommerce service providers

Analytics and advertising providers

Professional advisors, if needed

Government authorities or legal parties when required by law

Business successors in connection with a merger, sale, restructuring, or transfer of assets

7. Data Security

We use reasonable administrative, technical, and organizational safeguards to help protect personal information.

However, no website, payment system, or electronic storage method can be guaranteed to be completely secure. You are responsible for keeping your account login details confidential.

8. Data Retention

We keep personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order records, customer support, tax, legal, fraud prevention, and business recordkeeping needs.

9. Your Privacy Choices

Depending on where you live, you may have rights to:

Access personal information we hold about you

Request correction of inaccurate information

Request deletion of certain personal information

Opt out of marketing emails

Limit or object to certain uses of your information

Request information about how your data is shared

To make a privacy request, please contact us using the details below.

10. Email Marketing

If you subscribe to promotional emails, we may send you updates about products, offers, or store news.

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly. Transactional emails related to orders, shipping, returns, or customer service may still be sent when necessary.

11. Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to delete it.

12. California Privacy Notice

If you are a California resident, you may have additional rights under California privacy laws, including the right to know, access, correct, delete, and limit certain uses or disclosures of personal information.

If applicable, you may also have the right to opt out of the sale or sharing of personal information for cross-context behavioral advertising.

To submit a California privacy request, please contact us at:

service@newzealandselect.com

13. Do Not Track

Some browsers offer “Do Not Track” signals. Because there is no uniform industry standard for responding to these signals, our website may not respond to them in all cases.

You can still manage cookies and tracking preferences through your browser or device settings.

14. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties.

Please review their privacy policies before providing personal information to them.

15. International Visitors

If you access our website from outside the United States, your information may be processed in the United States or other countries where our service providers operate.

By using our website, you understand that privacy laws in these locations may differ from those in your country.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website after changes are posted means you acknowledge the revised policy.

17. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy request, please contact us:

St Elmo General Store Inc
25865 Co Rd 162
Nathrop, CO 81236
United States

Phone: +1 719-395-2117
Email: service@newzealandselect.com